Privacy Policy
Last Updated: January 2025
1. Information We Collect
spectrum elis collects personal data necessary to provide auction services and maintain client relationships. Information collected includes:
- Contact details (name, email, phone, address)
- Identification documents for bidder registration
- Payment information for transaction processing
- Artwork preferences and collecting interests
- Website usage data through cookies
2. How We Use Your Information
Your personal data serves several purposes:
- Processing auction registrations and bids
- Facilitating artwork purchases and sales
- Communicating auction schedules and results
- Providing personalized collecting recommendations
- Complying with legal and regulatory requirements
- Improving our services through analytics
3. Data Protection
We implement security measures protecting your information:
- Encrypted data transmission and storage
- Restricted employee access to personal data
- Regular security audits and updates
- Secure payment processing through certified providers
- Breach notification procedures within 72 hours
4. Your Rights
Under Singapore data protection law, you have rights to:
- Access your personal data we hold
- Correct inaccurate information
- Request deletion of your data
- Object to certain data processing
- Data portability
- Withdraw consent for marketing communications
5. Data Retention
We retain personal data for periods necessary to fulfill purposes described in this policy:
- Transaction records: 7 years (regulatory requirement)
- Marketing communications: until consent withdrawn
- Bidder registration: 5 years from last activity
- Website analytics: 24 months
6. Contact
For privacy inquiries or to exercise your rights:
Email: [email protected]
Phone: +65 6224 5618
Address: 83 Duxton Road, Singapore 089540